Privacy Policy

Last updated: March 2026

1. Introduction

This Privacy Policy explains how Pamsheh collects, uses, and protects your personal information when you use our multi-vendor fashion marketplace. By using the Pamsheh app, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

  • Account Information: Your name, phone number, email address, and profile details provided during registration.
  • Measurements: Body measurements you save for custom sewing projects.
  • Order Data: Details of your purchases, order history, delivery addresses, and transaction records.
  • Device & Location Data: Device type, operating system, and location data (with your permission) to show nearby stores and products.
  • Payment Information: Payment transactions are processed securely through Paystack. We do not store your full card details on our servers.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders and sewing project requests.
  • Connect you with vendors and tailors on the platform.
  • Send order updates, delivery notifications, and customer support communications.
  • Improve the app experience, personalize recommendations, and develop new features.
  • Ensure platform security and prevent fraud.

4. Information Sharing

We share your information only as necessary to provide our services:

  • Vendors & Tailors: Your name, delivery address, and order details are shared with relevant vendors to fulfill your orders.
  • Payment Processors: Transaction data is shared with Paystack and other payment providers to process payments securely.
  • Delivery Services: Your delivery address and contact information are shared with delivery partners.

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted, and we regularly review our security practices.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information in your profile.
  • Deletion: Request deletion of your account and associated data, subject to legal retention requirements.

7. Children's Privacy

Pamsheh is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app, and continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at hirobase.its@gmail.com.